Airlines issue travel waivers for Toronto Pearson International Airport February 2025 due to an aircraft accident that occurred at approximately 2:15 in the afternoon earlier today, Monday, February 17, 2025 which involved a Bombardier CRJ900ER regional jet airplane that was operated by Endeavor Air — which is a wholly-owned subsidiary of Delta Air Lines.
Airlines Issue Travel Waivers For Toronto Pearson International Airport: February 2025 Travel Alert
The aircraft was operating as Delta Connection Flight 4819 and originated in Minneapolis-Saint Paul International Airport in Minnesota. All of the 76 passengers and four members of the flight crew aboard the airplane survived the impact of the crash — although at least 18 people were reported injured.
The reasons why the incident occurred are still unconfirmed at the time this article was written.
Additional information has been posted at an official Internet web site of Delta Air Lines:
Delta Connection flight 4819, operated by Endeavor Air using a CRJ-900 aircraft, was involved in a single-aircraft accident at Toronto Pearson International Airport (YYZ) at around 2:15 p.m. ET* on Monday. The flight originated from Minneapolis-St. Paul International Airport (MSP).
Initial reports indicate there are no fatalities and 18 customers with injuries have been transported to area hospitals. Our primary focus is taking care of those impacted.
Delta has activated its Passenger Inquiry Center for family and loved ones of customers involved in today’s accident so they can connect with Delta for more information. In Canada, these individuals may reach out via 1-866-629-4775. In the United States, they may connect using 1-800-997-5454.
“The hearts of the entire global Delta family are with those affected by today’s incident at Toronto-Pearson International Airport,” said Delta CEO Ed Bastian. “I want to express my thanks to the many Delta and Endeavor team members and the first responders on site. We are working to confirm the details and will share the most current information on news.delta.com as soon as it becomes available. In the meantime, please take care and stay safe.”
The flight was carrying a total of 80 people – 76 passengers and four crew.
Delta has cancelled its flights to and from YYZ for the remainder of the evening and has issued a travel waiver. Details of the waiver can be found on Delta.com. Delta is working to connect with customers whose flights have been impacted. Customers should also monitor the status of their flight via the Fly Delta app.
Endeavor Air is a wholly-owned subsidiary of Delta Air Lines headquartered in Minneapolis.
Delta will provide updates at news.delta.com.
*Editor’s note: The time of the incident was updated from previous statements.
4:33 p.m. ET update:
Editor’s note: The time of the incident was updated in the 5:42 p.m. ET statement.Delta Connection flight 4819, operated by Endeavor Air using a CRJ900 aircraft, was involved in a single-aircraft accident at Toronto Pearson International Airport (YYZ) around 3:30p ET on Monday. The flight originated from Minneapolis-St. Paul International Airport (MSP).
Initial reports were that there are no fatalities. Several customers with injuries were transported to area hospitals. Our primary focus is taking care of those impacted.
The flight was carrying a total of 80 people – 76 passengers and four crew.
YYZ was closed shortly after the incident occurred. Delta is working to connect with customers traveling from, to or through YYZ who should also monitor the status of their flight via the Fly Delta app.
Endeavor Air is a wholly owned subsidiary of Delta Air Lines headquartered in Minneapolis.
Delta will provide updates at news.delta.com.
Delta is aware of reports of Endeavor Flight 4819 operating from Minneapolis/St. Paul to Toronto-Pearson International Airport as involved in an incident. We are working to confirm any details and will share the most current information on news.delta.com as soon as it becomes available.
Endeavor Flight 4819 3:34 p.m ET:
Delta is aware of reports of Endeavor Flight 4819 operating from Minneapolis/St. Paul to Toronto-Pearson International Airport as involved in an incident. We are working to confirm any details and will share the most current information on news.delta.com as soon as it becomes available.
According to the official Internet web site of Toronto Pearson International Airport…
Departures and arrivals have resumed at Toronto Pearson as of 5 p.m. All 76 passengers and four crew from Delta flight 4819 were accounted for. A number of passengers were taken to local hospitals. GTAA staff are supporting families of passengers at arrivals.
…which means that the runways were closed for almost three hours before operations resumed at the airport.
Flight Waivers, Delays and Cancellations
If you are traveling to or from Toronto Pearson International Airport over the next couple of days or so, expect delays and cancellations of flights. Keep up to date on the latest information pertaining to this incident which may adversely affect your travel plans. Better yet, postponing or canceling your trip — or even using a different mode of travel altogether — might be better options.
If you have a flight scheduled, your flight may be delayed or canceled — and you may be eligible for a waiver of a fee to change your itinerary.
Here are two airlines which have issued travel alerts as a result of this weather system:
- Delta Air Lines has issued a travel alert for Toronto for Monday, February 17, 2025 through Thursday, February 20, 2025; and Sunday, February 23, 2025 is the last day on which tickets must be reissued and rebooked travel must begin.
- Air Canada has issued a travel alert for Toronto for Monday, February 17, 2025 through Thursday, February 20, 2025.
Final Boarding Call
Thankfully, no fatalities were reported — but some passengers apparently could not resist the urge to gather their belongings before exiting the aircraft. Perhaps they should be fined for doing so.
Be sure to contact your airline or transportation provider for the latest information pertaining to your travels — if they are adversely affected and if they offer other airports as alternatives — such as Buffalo, for example — and please: travel safely.
Photograph ©2015 by Brian Cohen.
