While planning for an upcoming trip, I had been accessing the official Internet web site of Transavia, which is a low cost airline that is wholly owned by KLM Royal Dutch Airlines and operates a fleet of 49 Boeing 737-800 airplanes and eight Boeing 737-700 airplanes…
Anyone Else Having a Problem Accessing the Transavia Web Site?
…but over the past week or so, all I keep getting when attempting to access that web site is a blank white screen with the message Access To Website Blocked in large bold letters — no matter which browser or device I use — and I was wondering if anyone else had the same bizarre issue. After all, potential customers who are not able to access the web site to purchase tickets cannot be good for business.
A quick search led me to this discussion which was posted at TripAdvisor, of which one member wanted “to make the web-check in in order to avoid charges from the airline, however, it appears that the web page is blocked or unavailable.”
At the official Twitter site of Transavia, a representative kept repeating that “We are experiencing a minor technical problem with our website at the moment. Please check in online later on or if you have a flight you can directly check in at the airport counter. I am really sorry for this inconvenience.”
https://twitter.com/transavia/status/1041613462445670402
The issue was referred to as a “minor” technical problem: “We are experiencing a minor technical problem with our website at the moment.”
Summary
This issue had been ongoing for days, by my experience; and it is unacceptable and not simply a “minor” issue, in my opinion.
If this is the level of service they offer prior to a flight — especially when the airline is at fault for a situation and is unwilling to offer relief in any form for customers — then I can only imagine how the experience must be once aboard the aircraft. I have since abandoned attempting to book a flight through this poor excuse of an airline.
Do you have any problem accessing the official Internet web site of Transavia? Have you ever flown as a passenger aboard one of the airplanes of Transavia?
Source: Transavia.
