“D id you know that you’ve stayed at more than 10 of our hotel brands over the past 3 years? That’s an impressive accomplishment and we think this calls for a celebration! Enjoy a free night stay on us, plus something sweet to ring in the new year.”
That is the note which apparently surprised and delighted FlyerTalk member Nirvana91, who received a box of six chocolates from Fran’s — courtesy of Mark Weinstein, who is the global head of customer engagement of loyalty and partnerships at Hilton Worldwide — as well as a free night which is purportedly valid for any day of the week at any Hilton Worldwide hotel or resort property in the world.
In case you were wondering and have decided to try for the achievement yourself, Hilton Worldwide has a portfolio of 13 different brands:
- Hilton Hotels & Resorts
- Waldorf Astoria Hotels & Resorts
- Conrad Hotels & Resorts
- Canopy by Hilton
- Curio – a Collection by Hilton
- DoubleTree by Hilton
- Embassy Suites by Hilton
- Hilton Garden Inn
- Hampton by Hilton
- Tru by Hilton
- Homewood Suites by Hilton
- Home2 Suites by Hilton
- Hilton Grand Vacations
Summary
When I met with Mark Weinstein last year, he was adamant about doing whatever is possible to improve the Hilton HHonors frequent guest loyalty program — and I believe him.
In fact, the team at Hilton Worldwide is incredibly open about what they can do to ensure that the Hilton HHonors is the best frequent guest loyalty program in the industry. This gift of a free night and a box of chocolates as a small token of appreciation is evidence of that…
…and I have already been told that — and I quote — “…there are some big things happening over with Hilton HHonors in the new year, and I will let you know what those updates are in January!”
Please stay tuned…
Source: Hilton HHonors.
