people in a room with people and computers
Photograph ©2024 by Brian Cohen.

What Does This Priority Pass Airport Lounge Rule Mean?

How long can you really lounge around?

Airport lounges can be a great way to pass the time before a flight or between flights; and joining Priority Pass as a member is one of many ways to access greater than 1,600 airport lounges worldwide — but what does this Priority Pass airport lounge rule mean?

What Does This Priority Pass Airport Lounge Rule Mean?

a sign on a wall
Photograph ©2024 by Brian Cohen.

The rule in question which applies to most airport lounges in the Priority Pass network is “Maximum 3 hour stay”. I had a recent layover between flights from Glasgow to Chicago that was several hours in length — so I arrived at a participating airport lounge in Dublin after I left the airplane from the first flight, wanting to relax and have a beverage.

I gave the person behind the desk my Priority Pass membership card and boarding pass. “I’m sorry, sir — but we can only accept guests a maximum of three hours prior to the departure of the flight.”

Three hours prior to the departure of the flight would include the process of boarding the airplane, which could easily consume 30 minutes — not including the walk to the gate from the lounge, which in this case would have added another 15 minutes — so does that mean that I only get to enjoy a stay of two hours and 15 minutes in the lounge at the most?

My interpretation of that rule is that I can stay in the lounge for up to three hours. Can it not be the three hours of my choosing? Perhaps I wanted to relax in the lounge for the first three hours of my layover and then spend the rest of the time at the gate prior to departure — or maybe patronize a shop or a restaurant.

Enforcing the three hour rule is easiest when entry is within three hours of the departure time of the flight. It would be more difficult to enforce the rule by attempting to evict someone from the lounge and say “Sorry, sir — your time is up” than if the guest had mandatory motivation to leave the lounge on his or her own.

Final Boarding Call

a group of signs in a room
Photograph ©2024 by Brian Cohen.

Perhaps the rule is in place because airport lounges do get overcrowded rather easily these days; and it gives as many people as possible a chance to enjoy the airport lounge and relax…

…but should the verbiage of the rule be modified to reflect that admittance into the lounge is not permitted until a maximum of three hours prior to the time of departure — or should guests be allowed to choose which three hours they would prefer to patronize the lounge?

What are your thoughts?

All photographs ©2024 by Brian Cohen.


Please note that I receive compensation for affiliate links posted at The Gate With Brian Cohen effective as of Sunday, January 1, 2017. You are not required to use these affiliate links; but if you do use them, your support of The Gate With Brian Cohen is greatly appreciated — and using affiliate links will not cost you any extra time or money.
  1. I made the mistake of joining the Priority Pass group on Facebook. Other than the daily dozen people posting asking “what’s the point of Priority Pass” after getting denied entry at the Swissport ORD Lounge…. this three hour thing comes up a bit. I’ve had the same thing (Plaza Premium at MCO Terminal C most recently) where they made me wait 10 minutes to enter (lounge was pretty empty on a Saturday mid morning) so it was 3 hours until my departure time. I said shouldn’t it be until boarding time? The reply: “some people wait until the last minute to board.” Okay, brick wall there. But because of that you turned me away for 10 minutes? To be fair, an hour later I guess after check-in for some Central America flights opened up the place was such a mob scene I left for the gate 90 minutes to departure.

    There are I guess locations where they do hunt people down after 3 hours and boot them out or tell them they have to pay out of pocket for more time. It would seem a lot handle this by doling out WiFi access codes that expire.

    But yes, I think it’s out of convenience because they can’t track or don’t want to have to go and toss people out. I don’t bother with Priority Pass lounges very much… The Club at my home airport is normally so overrun that they are admitting by departure time and may have an hour wait then let you in 45 minutes to departure. I’ve just switched to hearing my name getting paged for final boarding more often because I’m cutting it close than hoping for a free bagel and crappy coffee.

    1. Remember that agents scan boarding pass at the entrance to the lounge too – so it may be that the system would not allow to accept guests more than 3 hours before flight or lounge agent could have troubles when allowing guests for more than 3 hours before flight. And as for the 3 hours rule I believe it does two things at once: stops crowding and stops people from coming to the lounge 6 hours before flight and doing whisky/wine party (yes, there are people like that).

      1. True. It probably is a system limitation. But to Brian’s original point – that is programmed based on somewhat faulty premise because 3 hours before scheduled departure time doesn’t equal three hours of lounge use.

        Agree there needs to be a time limit regardless. People camp out there. I’ve seen smaller lounges with precious few seats and families draped out over enough seating for two or three times as many occupants sleeping on sofas or taking up too much space and staying all day – FLL comes to mind when people often have 8 hours until flight due to cruise arrival.

        I think the “dependent family members” needs to have a limit too. At my home airport I see with some frequency people coming in with 4+ children. Which of course reduces number of total parties that can enter. Yes, I know there’s the “don’t penalize me for being blessed with so many wonderful children” or that it’s religious in nature (brings back the chorus of Monty Python’s “Every Sperm is Sacred”) but they didn’t get a discount or freebie on the plane ticket did they? Or get a few in for free at a movie theater?

  2. I reached out to Priority Pass regarding this rule some time ago regarding this. Here is the message they shared with me –

    “The policy does not restrict you into accessing the lounge. It simply means, each lounge visit is 3 hours, should you want to stay longer than that, your card will be swiped again, and it will count as a second visit.

    Your membership comes with unlimited complimentary visits for yourself and with each visit you can bring in two guests for free. I have added this part to let you know, you will not be charged when your card is swiped again should you stay more than 3 hours. The only time you will be charged in a lounge is when you bring more than 2 guests with you.”

    1. That does not seem to be how many lounges interpret it. Firmly at 3 hours they are hunting people down. Or doing this “no entry until 3 hours before departure so you can’t possibly exceed a 3 hour visit” as noted by Brian.

      I’m sure Priority Pass has a disclaimer that individual lounges may set whatever rules they want. (In fact I know they do)

    2. Perhaps I should reach out to Priority Pass to confirm what you were informed, Nate G.

      The comments by you, NedsKid, and Slomiany have been quite informative. Thank you.

      I am surprised this topic has not been discussed more elsewhere…

Your email address will not be published. Required fields are marked *

Subscribe To Our Newsletter

Join our mailing list to receive the latest news and updates from our team.

You have Successfully Subscribed!