SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

My First Time Renting a Car From SIXT Rent a Car

Stop me if you heard this one before: an American customer rents a French car from a German company in the Dominican Republic; and…

…on second thought, I am going to tell this story anyway. Here we go…

My First Time Renting a Car From SIXT Rent a Car

SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

Arriving via airplane at 9:30 in the evening is not the best thing to do, as after I passed through customs at Punta Cana International Airport in the Dominican Republic, none of the rental car booths were manned or open…

SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

…so I had to walk all the way from Terminal B past Terminal A to the small and practically deserted rental car complex, where a representative from SIXT Rent a Car was behind the counter.

SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

She was very pleasant to me as we tried to converse — her in broken English and me with my very limited Spanish — and after all of the paperwork was finally completed and I was ready to leave, I asked about currency exchange for the tolls.

SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

Although she assured me that the toll operators would accept United States dollars, I would be charged a premium for the exchange. I asked if I could double back to Terminal B to exchange currency — but she thought that the booths to exchange currency were closed at that point.

SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

That was when a fellow employee at SIXT Rent a Car offered to exchange his own Dominican pesos for $20.00 United States — at almost exactly the current rate of exchange at that time — without charging me interest or a commission. I thought that was rather generous of him to do so. “¡Gracias!” I said to him as he performed the final preparations on the car.

SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

Oh, yes — the car. The car which you have been seeing in these photographs is a Citroën C-Elysée. I had never driven a car manufactured by Citroën before; so this experience was as new to me as renting from SIXT Rent a Car.

SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

That this car sported black paint in a hot and humid climate was punishment enough — but the climate control system worked well; the seats were manufactured with cloth; and the finish on the car was glossy, which helped to reflect back some of the rays of sunlight.

SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

I opened the car door to get in — but, of course, the difference was that I first entered the car at night and not during the day.

SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

This view of the dashboard is from the passenger seat. Some of the controls were a little strange to me.

SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

The rear seat of the car can fit three average sized passengers reasonably comfortably.

SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

Leg room for passengers seated in the rear seat of the car was not exactly the best I have ever seen — but it was not the worst, either; and it can easily be increased by a front seat being moved forward.

SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

This view of the entire dashboard of the car shows all of the controls which are available.

SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

Only when the steering wheel is turned does the driver see the cruise control options on what was initially a hidden stalk — but I especially could not see them at night.

SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

That the buttons to operate the cruise control functionality were behind the hidden stalk was even less intuitive for me — although I would not be surprised if once a driver was used to using this was of activating and operating the cruise control system, it would be especially intuitive.

SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

The buttons to open all four windows electronically are found in the center console — separated by a cup holder. The climate control options were not initially intuitive to me — although I got the knack of them rather quickly.

SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

When activated, the entertainment system first proudly displays the Citroën name…

SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

…before introducing all of the options which are available. Despite enjoying listening to music while I drive, I chose not to use this system.

SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

A French car with an automatic transmission was already bizarre enough to me, as I fully expected a manual transmission…

SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

…and at first in the night, shifting to Drive was not initially intuitive. The snowflake and S buttons were a mystery to me; but I assumed for some reason that I would not need to use them in the Dominican Republic in June.

SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

Although the gauges of the dashboard were rather straightforward and clear, the messages between the gauges were also initially confusing to me…

SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

…but I managed to get used to them as well. Read this article for how to tell what side of the car the door for the fuel tank is located. A clue is located in the above photograph.

SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

Other controls — such as opening the hood of the car — are found off to the left side of the steering wheel below the gauges.

SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

Below the hand brake are a cigarette lighter and an auxiliary area to power up your portable electronic device.

SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

The glove compartment was ample; but not overly generous with space. I did not use it anyway.

SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

Keeping in line with the functionality of the buttons which electronically open the windows, the buttons for the passengers seated in the rear seat of the car are also in the center — along with a small compartment for coins or other items. Seat pockets on the backs of the front seats are available to hold such items as brochures or magazines.

SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

The trunk of the car is rather spacious. Several large pieces of luggage can easily be stored in it — especially if you fold down one of the rear seats for additional storage room.

SIXT rental car Citroën
Photograph ©2019 by Brian Cohen.

Summary

Because I booked a reservation at the Hilton La Romana, an All-Inclusive Adult Only Resort in the Dominican Republic earlier this month and was going to stay there exclusively for the few days I was in the country, I first sought a shuttle or bus service between Punta Cana International Airport and the resort property. One operator wanted to charge almost $43.00 round trip for me to ride on a bus with a maximum of ten stops; and I would have to abide by its schedule…

…so I quickly looked up my alternatives; and I found that I could rent a car from SIXT Rent a Car for three days for a grand total of $34.21 if I pay for the reservation in advance. Even with the $16.25 in fuel and $6.36 in tolls to drive on La Autopista del Coral, renting a car for a grand total cost of $56.82 was not even a second thought for me.

Despite my perceiving this car as being on the quirky side, it did its job well; and I had no issues or problems with it.

As for SIXT Rent a Car, this was a pleasant experience with no issues whatsoever; and I would consider — as well as recommend — renting from this company again.

All photographs ©2019 by Brian Cohen.


 

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  1. haahahah

    did you really take a picture of the hand brake and the glove compartment?

    hahaaaaahahahhahaa

  2. Costa Rica can be a car renters nightmare. Especially from the Hertz located at the airport. Rate quotes are not accurate and they play hide and seek with actual charges, not disclosing mandatory insurance in quote. Insurance usually exceeds cost of the rental rate. Have you rented from Hertz in CR?

  3. I was banned today.

    I’ve had nothing but issues dealing with horrible humans at the LAS location up front.

    I have platinum and should have had express and never needed to talk to them but every rental has been mixed up.

    I finally said I am done with this if I can’t get CS to fix this before my next rental.

    I finally got to someone today only to be told my account / profile was banned and hour before I called. No details… no explanation of why… but that it had something to do with last night rental.

    I really only cared about Sixt for rentals in Dublin Ireland. Best prices in Dublin and status got me a better price. At this point I think Sixt and me are done.

    I am a several rentals a month type customer. So I just will not put up with bad CS. Even for good rentals in Dublin once a year.

    People at Sixt counter are horrible at LAS. Horrible people. One classy guy in the back that knows me well… always apologizing for the people at the counter.

    There is mutual dislike at this point for all folks that work the LAS counter. We know each other and there is a total lack of respect. It’s not salvageable. Personally I think they all should be retrained but the whole rental experience has gotten very bad since the pandemic.

    It is true that I expect free upgrades, very nice cars and minimal contact with humans when I pick up. But for the amount of rental money spending I want it the way I want it.

    Being banned by corp due to LAS staff being horrible is a total surprise… but it’s a sign.

    1. This may seem obvious, Sean from Chicago; but if a company banned me, that means they do not want my patronage, which I would be more than happy to take elsewhere. I do not like to stick around where I am not wanted.

      I am sorry to learn about what happened to you. If they did not explain why you were banned, then you have every right to be angry and frustrated.

      My rental in Dublin last year was a total of $130.32 with Enterprise for one week. Would Sixt have been less expensive than that? If not, perhaps use Enterprise instead of Sixt there…

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