I had the displeasure of experiencing noisy guests on one side and a noisy utility room on the other side of the room in which I stayed as a guest at a resort property recently.
Noisy Guests on One Side; Noisy Utility Room on the Other Side
The main problem that combination of noise provided was that the television and the voices of the guests in the adjoining room — which was also a connecting room, as it was equipped with a door; and they spoke very loudly to the point where I could hear their conversations word for word — awakened me at 7:15 on a Saturday morning and 6:30 on a Sunday morning. Not long after they would leave their room, the cacophony of banging and clanging from the utility room on the other side of my room by members of the housekeeping staff was disturbingly loud as well.
Because the room was located near an elevator, the requisite occasional crashing of ice into ice buckets from an ice machine added to the lack of quiet.
When someone from the resort property sent a text to my mobile telephone to ask how everything is going so far, I informed that person of the issue with all of the noise. The response I received in return was “Sadly, we do not have room further away from that area to move you to. We will let or housekeeping team know about the volume level.”
So what else could I do?
When I checked out of the resort property, I was asked if my stay went well. “Not really” was my response; and I explained why when they asked. $55.00 was taken off of my bill. I did not ask for that; so I suppose that was fair…
…but although I did enjoy parts of the stay, I did not get the relaxing weekend for which I had hoped.
Final Boarding Call
Sometimes someone on the staff of a hotel or resort property finds an available room — even if the property is sold out.
I guess that just was not the case this time around. I suppose these things just happen once in a while.
Would you have done anything differently if you found yourself in a similar situation?
The photograph that is featured at the top of this article is of the actual connecting door to the guest room with noisy neighbors. Photograph ©2025 by Brian Cohen.