Coins penny dime nickel
Photograph ©2020 by Brian Cohen.

Unsolicited Donation Added to Your Hotel Bill: What Do You Do?

Should donations be allowed to be automatically added to your folio?

Note: This article pertaining to Unsolicited Donation Added to Your Hotel Bill: What Do You Do? was originally published on Monday, October 6, 2014 at 4:18 in the morning and has been updated.


Some statements for my stays over the years — which had either been slipped under the doors of the hotel rooms or had been presented to me at the front desk — have automatically had a donation of as little as one euro added to it.

Unsolicited Donation Added to Your Hotel Bill: What Do You Do?

a bed with a white sheet and a lamp next to a chair
Photograph ©2025 by Brian Cohen.

One euro is not much — but that is not the point. Regardless of the amount, I believe that it is rather quite rude and tactless to add an unsolicited donation to a hotel bill without advanced notice. Are guests not taxed, burdened with fees, and nickel-and-dimed enough?

Of course, you do have the option to go to the front desk and request that the donation be removed from the bill — and an agent at the front desk will usually fulfill the request almost immediately and give you a revised statement upon request…

…but that creates an awkward moment for the guest, who should not have to go through the trouble in the first place — and it wastes paper, toner or ink, electricity, and the time of the hotel employee to engage with the guest who wants the unsolicited optional charge removed.

Would all of that not add up to one Euro? perhaps the hotel or resort property should just consider donating the funds directly on behalf of its guests.

It is possible that the awkward moment is the plan of the hotel or resort property, with the hopes that guests will simply say that it is not worth the trouble or the bother to have the charitable donation removed.

Final Boarding Call

Fairfield Inn & Suites by Marriott Knoxville Turkey Creek
Photographs ©2023 by Brian Cohen.

I do not want any entity to attempt to compel me to donate to a charity about which I know nothing. I will donate to what charitable organizations I want when I want and how I want.

Even worse is that in 2025, an increasing number of hotel and resort properties send the final receipts to guests via e-mail messages in order to save money, as a printer, toner or ink, paper, and electricity all costs money to print a receipt — and guests might not find out about any additional charges that have been automatically added to their folios until long after they have checked out of the hotel or resort property.

Should hotel properties place envelopes for charity in hotel rooms — similar to what was proposed from Marriott pertaining to gratuities for members of the housekeeping staff? Perhaps hotel and resort properties should add an “optional” additional charge for those gratuities — an idea which I would not support, by the way?

What has been your experience with unsolicited charitable donations added to your hotel bill? Do you just shrug them off and pay them — or do you request for the charge to be removed?

All photographs ©2020, ©2023, and ©2025 by Brian Cohen.

  1. We would like to know the name of the hotel. I think you should include the name so that we will be aware and so that the hotel knows how you feel (which is what most people would feel, I think…). This kind of acts are really really annoying and should be immediately stopped

    1. It was the Hilton Dublin Airport hotel property, lm.

      I had not mentioned the name of the hotel property simply because I had not had a chance to post a review of it yet…

  2. this just happened in Barcelona yesterday. We checked out if the Le Merdien and there was a 1 euro donation to UNICEF. I was surprised but didn’t say anything as we were in a hurry to get to the airport

    1. Hotel properties are probably counting on you not having the time to dispute the charge, Bill.

      Thank you for sharing.

  3. A couple of class action lawsuits should put a stop to this practice. It is incredibly rude. This first time I had this added to a bill, I had it removed. Since then, I have decided it is not worth my time to have it removed. It will be well worth some attorneys’ time…

  4. Depend on which country you were in, I thought there are laws requiring hotels (or any other organizations solicit donations) to request customers to opt-in instead of automatic opt-in.

    Since I normally need to check-out to settle the folio, I have it removed from from the bill.

    1. I remember seeing it occasionally in the United States, ptahcha — but that was years ago and I had not seen it since…

  5. I totally agree with your issues here.

    Of course the ultimate insult is, having emotionally bullied their customers into making the donations, the hotel will turn round and publicly state how it raised €X for charity. No it didn’t, its poor brow-beaten customers did.

    Terrible practice and should be outlawed everywhere.

  6. I mostly travel on business, and my company will not allow me to expense something like that on my itemized hotel bills, so that is the reason I have them remove such crap.

  7. It’s wrong on principle.

    I want to say Westin Hapuna Beach does/did this. The game is precisely as you say it is. I had them remove the “donation.”

    Ultimately I think there’s cause for class action suits because these are intentionally deceptive, and it’s a misnomer to call it a “donation” when no affirmative act is required by the donor to make the “donation.” In reality, it’s just a grift.

    Grift for a good cause is still grift.

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